Develop professional skills for success in the workplace through individual courses for City employees at all levels.
COMMUNICATION
Customer-Focused Communication in the Public Sector
Provide excellent customer service and prevent frustration by improving your communication and active listening skills. More information.
Lead to Succeed
Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers. More information.
Practice Makes Perfect: Effective Presentation Skills
Practice simple yet effective techniques for improving your next presentation to any audience. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 05/17/22+ | 8:30 am - 12:30 pm | 2 Half Days | $325 | Enroll |
Presenting to Boards and Commissions: Clarity, Composure, and Courage
Learn proven techniques to make formal presentations in public settings. Prepare yourself for hostile audiences and aggressive questions. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 01/11/22+ | 8:30 am - 12:30 pm | 2 Half Days | $250 | Enroll |
DIVERSITY, EQUITY AND INCLUSION
Managing Implicit Bias: Creating Awareness and Building Inclusion
Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.
ORGANIZATIONAL SKILLS
Project Management Essentials for the Unofficial Project Manager
Learn how to initiate, plan, execute, monitor, and complete a project successfully. More information.
Facilitation Skills - A Leader's Tool Kit
Practice a variety of facilitation techniques to strengthen your ability to plan and execute effective, engaging meetings that encourage active participant involvement. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 02/04/22 | 8:30 am - 12:30 pm | Half Day | $260 | Enroll |
RELATIONSHIP SKILLS
Emotional Intelligence
Develop your emotional intelligence skills for success at work and in life. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 03/17/22+ | 8:30 am - 12:30 pm | 2 Half Days | $380 | Enroll |
In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.
Training Resources
- DHR Professional Development Workshops Rate Sheet
- Online Tuition Reimbursement
- Policies, Logistics and FAQ
- Workshop Enrollment Form
Continuing Education
Classes and Training are led by DHR's Workforce Development Division.